Careers & Jobs In Devon

Burgh Island Hotel is a bucket list destination for many, but what is Island life really like? We’re totally unique, beautifully eccentric, we love creating memorable experiences, and we also remain a little bit of a mystery! Above all, we are here for our guests and we thrive on delivering the best service possible. If our description and your description match, a future at Burgh Island could be in the offing.

Many of our talented team live and work in this beautiful location and, whilst we all work really hard, we also know the very best ways to spend our free time. From paddle boarding to kayaking and from cosy nights in The Pilchard to reading up about our many famous historical guests, it’s definitely a lifestyle career at Burgh. Browse our current hospitality job vacancies from chef jobs to hotel jobs or hotel receptionist jobs. We offer live-in jobs and part-time jobs.

As we gear up for an exciting summer ahead, our recruitment will commence in March 2024. Stay tuned for updates on vacancies by visiting our website. Alternatively, you’re welcome to express your interest by emailing a copy of your CV and a covering letter to [email protected].

We look forward to the possibility of welcoming you to our dynamic team!

Cocktail Bar Supervisor

Full-time, Permanent From £28,554 See More

Burgh Island Hotel is a bucket list destination for many, but what is Island life really like? We’re totally unique, beautifully eccentric, we love creating memorable experiences, and we also remain a little bit of a mystery! Above all, we are here for our guests and we thrive on delivering the best service possible. If our description and your description match, a future at Burgh Island could be in the offing.

Many of our talented team live and work in this beautiful location and, whilst we all work really hard, we also know the very best ways to spend our free time. From paddle boarding to kayaking and from cosy nights in The Pilchard to reading up about our many famous historical guests, it’s definitely a lifestyle career at Burgh.

 

GUEST SATISFACTION

  • Encourage and further develop culture of providing a personalised service to each guest.
  • Ensure all guests needs are catered for, no matter the demographic. Ensure we have the specific services that every guest may need.

 

BAR SERVICE

  • Ensure that guest experience in the bar is smooth, seamless and appropriate
  • Ensure all guests are given a warm and friendly welcome.
  • Ensure all food/garnish is fresh and ready before the service.
  • Be able to build and maintain long term relationships with regular guests
  • Be able to recommend and upsell wine and beverages.
  • Be able to explain how various menu items are prepared, describing ingredients and allergens (if necessary)
  • To continually build products knowledge and bar skills
  • Check identification of customers to verify age requirements for purchase of alcohol.
  • Balance cash and credit cards reconciliations at the end of shift
  • Attempt to limit problems and liability related to customers’ excessive drinking by taking steps such as persuading customers to stop drinking, or ordering taxis or other transportation for intoxicated patrons.
  • Ensure bar is well-stocked with beer, wine, liquor, and related supplies such as ice, glassware, napkins, or straws.
  • Take beverage orders from serving staff or directly from patrons, and using EPOS systems enter these accurately onto till. Collect money for drinks served or transfer to rooms immediately.
  • Efficiently and accurately serve wine, and bottled or draft beer. Mix ingredients, such as liquor, soda, water, sugar, and bitters, to prepare cocktails and other drinks.
  • Maintain cleanliness of bars, work areas and tables throughout shift.
  • Plan, organize, and control the operations of a cocktail lounge or bar.
  • Order or requisition liquors and supplies.
  • Serve snacks or food items to customers seated at the bar.
  • Be an ambassador for the bar and the hotel. Recommend other services (restaurant, Rooms) to patrons
  • Provide guests with information about the hotel and about local areas, including giving directions

 

GENERAL RESPONSIBILITIES

  • To be constantly vigilant in respect of H+S issues and report risks
  • Maintaining high standards of quality control, hygiene and Health & Safety.
  • Organising cleaning rotas and records for bar and back of house areas.
  • Ensure all emergency procedures are viable and communicated.
  • To be constantly vigilant of security risks and immediately report any suspicious incidents
  • Checking stock levels and communicating to Restaurant Manager for ordering purposes
  • Helping in any area of the bar/restaurant when circumstances dictate.
  • Attend meetings as required.

 

Schedule:

  • 10 hour shift
  • 12 hour shift
  • 8 hour shift
  • Day shift
  • Monday to Friday
  • Overtime
  • Weekend availability

 

Supplemental pay types:

  • Bonus scheme
  • Performance bonus
  • Tips

Vacancy Details

  • Job Type: Full-time, Permanent
  • Job Hours: Full-time, Permanent
  • Salary: From £28,554

Benefits

  • Company events
  • Discounted or free food
  • Employee discount
  • On-site parking

Expected start date

  • Immediate
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