Careers & Jobs In Devon

Burgh Island Hotel is a bucket list destination for many, but what is Island life really like? We’re totally unique, beautifully eccentric, we love creating memorable experiences, and we also remain a little bit of a mystery! Above all, we are here for our guests and we thrive on delivering the best service possible. If our description and your description match, a future at Burgh Island could be in the offing.

Many of our talented team live and work in this beautiful location and, whilst we all work really hard, we also know the very best ways to spend our free time. From paddle boarding to kayaking and from cosy nights in The Pilchard to reading up about our many famous historical guests, it’s definitely a lifestyle career at Burgh. Browse our current hospitality job vacancies from chef jobs to hotel jobs or hotel receptionist jobs. We offer live-in jobs and part-time jobs.

Stay tuned for updates on vacancies by visiting our website. Alternatively, you’re welcome to express your interest by emailing a copy of your CV and a covering letter to [email protected].

We look forward to the possibility of welcoming you to our dynamic team!

Listings

Reception Manager

Full-time, Permanent From £30,000 See More

Responsible for the management and accountability of the front office operations. Ensuring the highest standards of customer service are delivered and budgeted revenue and profitability are achieved. Ensuring the smooth running all the front of house operations through communication and in providing an excellent environment for guests and staff across all areas of the hotel. Maximises revenue for bedrooms, ensuring all revenue avenues are explored and utilised and all reservations are carefully input. Ensures
forecasting and reporting are accurate and revenue targets are met. Ensures reservation process is fully mapped out for all team members, and guest satisfaction tracked and improved. Ensures all PCI and GDPR requirements are met.

 

 

JOB SPECIFIC
Operational

  • Ensures that the department works to the Departmental SOPs to deliver excellence of customer service at all
    times, particularly paying attention to the reservations and pre-arrival process
  • Proactively communicates with all operational departments to ensure that all customer information is
    distributed as required for all departments to exceed the customers’ expectation
  •  Co-ordinate all aspects of the guest liaison, from check-in, check-out to taking guests to their room and
    dealing with with any guest queries, ensuring the name is being used
  • Identifies any potential problems and/or VIP requests and deals with any customer complaints in an effective
    and efficient manner
  • Ensures all incoming emails and reservations dealt with promptly, efficiently and accurately
  •  Ensures that all correspondence is filed accurately and can be retrieved promptly
  •  Ensures that bookings for each day are checked prior to arrival for accuracy and confirmations
  • Ensures all reservations are tracked correctly for statistical purposes and all guest profiles are utilised as much
    as possible
  • Drives the team to deliver all aspects of their role to meet and exceed standards and expectations.
  • Ensure all VIP requests are dealt with accurately and that every effort is taken to ensure they receive
    appropriate service
  • Manage the PMS system (Guestline) including room allocations
  • Train members of the department and other employees as and when required, and specifically in relation to
    new procedures and information
  •  Ensures staff attend inter-departmental meetings as required and encourages staff to voice ideas and
    opinions that may be helpful to the hotel or department
  • Ensure all relevant reports are prepared e.g. Daily Brief, Dinner booking sheet including a handover/DM log
  •  Briefs staff on any new promotions/internal issues of which they need to be aware
  • Liaise with Housekeeping and Maintenance ensuring that any guest feedback is actioned and that the room
    stock is kept updated/maintained
  •  You are expected to be presentable at all the times
  •  Is fully aware of, competent in, and follows at all times: Hotel fire procedures; Hotel security procedures;
    Hotel health & safety policy and procedures; Hotel facilities and opportunities to promote these to
    customers; Hotel and departmental operational standards and procedures; Short- and long-term sales and
    marketing promotions; Customer service standards; Company and Hotel performance and conduct
    guidelines, policies and procedures.

Sales/Revenue

  • Working closely with the Hotel Manager, Brand Director and Sales Executive to ensure full knowledge of the
    hotel’s revenue management and rate strategy and that any actions are followed up promptly and sales and
    promotional activities are in place to maximise bedroom revenue
  •  Together with the management team develops, implements and evaluates the hotel’s general business plan,
    hotel budget and objectives programme to ensure optimum guest satisfaction, sales maximisation and
    profitability on an ongoing basis
  • Monitors historical, present and future trends, practices and systems in the hotel industry to ensure that the
    revenue strategy is competitive in the marketplace
  • From the above stay abreast of the revenue forecast to understand and report possible low periods so action
    can be taken
  •  Ensures correct pricing positioning and strategy is in place, in line with the direction given by the Brand
    Director and Hotel Manager
  •  Perform show arounds of hotel to agents and corporates when required
  •  Send social media activity to sales & marketing for social media updates
  • Generate new sales leads through front office department and follow up to ensure we secure the business
    and passing these on to the Sales Executive
  • Negotiates, within the limits of authority, rates with potential hotel guests
  •  Drive the sales culture in the hotel through active involvement in the sales process
  •  Weekly forecasts and communicates of any revenue related issues in the revenue meeting
  • Maintains ideal inventory levels on the reservations management system at all times
  • Encourages up-selling in order to maximise rates
  •  With the Brand Manager, develops relationships with key travel agents in order to achieve the best service,
    and maximum return for the hotel

 

Financial & Admin

  • Daily check of the previous day’s work; posting deposits, cashiers reports, and petty cash receipts. Ensure
    credit cards balance bank to PMS
  • Achieve targets for revenue and sales growth and assist in attaining the budgeted profit
  •  Prepare various reports as will be from time to time required
  •  Resolving any queries regarding invoices and payments.
  •  Controls commission statistics for travel agents and ensures accurate tracking of these
  •  Liaises with the Accounts department regarding credit issues and control of poor accounts/account problems
  •  Ensures all commissionable reservations/travel agents are tracked accurately in order to avoid excess
    commission payments
  •  Follows up cancellations/non-arrival policy in order to gain additional revenue
  •  Prepare daily reports as required and reconcile shift transactions.
  •  Manage guest payments, invoices, receipts and follow up any outstanding bills/invoices keeping the ledgers
    within 30days
  •  Reconcile petty cash and ensures that all floats are signed in/out and are maintained at the agreed level

 

Human Resources

  •  Utilises leadership skills and motivation to maximise employee productivity and satisfaction
  •  Training and motivating the receptionists, ensuring a consistently high standard of guest service
  •  Managing the day to day operations of the front office department
  •  Mentor and develop Front office staff; provide learning opportunities by assigning new tasks in all Front of
    House responsibilities
  •  Maintaining front office standards and trainings and conduct 1-1’s and monthly meetings as required

 

Health & Safety/Legislation

  •  To be constantly vigilant in respect of Health & Safety issues and report risks
  •  To be constantly vigilant of security risks and immediately report any suspicious incidents
  •  Is constantly vigilant in respect of Health and Safety risks and reports issues
  •  Attends all fire, health and safety training as requested
  •  Is constantly vigilant of security risks and immediately report any suspicious incidents
  • Is mindful of GDPR and confidentiality with regards to guest & employee personal data and complies with the
    current GDPR and PCI legislation
  •  Undertakes other duties from time to time as may be required

 

Vacancy Details

  • Job Type: Reception Manager
  • Job Hours: Full-time, Permanent
  • Salary: Up to £30,000.00 per year

Benefits

  • Company events
  • Discounted or free food
  • Employee discount
  • On-site parking
  • Gratuities

Expected start date

  • Immediate
Accepted file types: pdf, doc, docx, rtf, Max. file size: 5 MB.
5MB file limit. These file types are supported: .pdf, .doc, .docx, .rtf

Receptionist

Full- Time, Permanent £23,795 See More

The Iconic Burgh Island Hotel is looking for a Receptionist to join its team. Being situated on it’s own private island, it is an incredible opportunity to be part of. If you are passionate about great customer service, then this may be the right role for you.

 

Job duties include:

  • Managing the booking process ensuring all relevant details are taken and the customer journey is personalised
  • Make the customers’ stay a memorable experience by providing excellent service, communication and administration
  • Answer the phone, take reservations and deal with any enquiries
  • Be detail oriented to ensure that all booking details and relevant reports are accurate and communicated to other departments.
  • Prepare daily reports as required
  • Manage guest payments, invoices, receipts and reconcile shift transactions
  • Manage comprehensive hand over to following shift.
  • Communicate closely with Housekeeping on room departures, stayovers and arrival rooms for cleaning and opening of sofa beds.
  • Report maintenance items to the maintenance log book.
  • Ensure guest satisfaction at all times.

 

Due to access to Burgh Island, candidates must be fully flexible with their times and availability

 

Schedule:

  • 10 hour shift
  • 8 hour shift
  • Day shift
  • Monday to Friday
  • Overtime
  • Weekend availability

 

Supplemental pay types:

  • Bonus scheme
  • Tips

Vacancy Details

  • Job Type: Receptionist
  • Job Hours: Full- Time, Permanent
  • Salary: £23,795 based on 40 hours

Benefits

  • Employee discount
  • On-site parking
  • Gratuities

Expected start date

  • Immediate
Accepted file types: pdf, doc, docx, rtf, Max. file size: 5 MB.
5MB file limit. These file types are supported: .pdf, .doc, .docx, .rtf

Chef de Partie

Full-time, Permanent £30,000 See More

JOB DESCRIPTION

 

RESPONSIBILITIES FOR STANDARDS

  •  Assist with Monthly stock-take.
  • Prepare dishes to the highest standards of quality, safety and consistency
  • Ensure recipes are followed to ensure risk of cross contamination are kept to a minimum
  •  Ensure brand standards are followed to ensure consistency of quality
  • Work as part of a team in preparation, cooking, garnishing, or presentation of food.
  •  Follow standards and regulations relating with cleanliness, hygiene and safety.
  • Ensure chef is informed where food or other supplies need to be ordered.
  • Check the quantity and quality of received products.
  •  Work with head chef to ensure departmental compliance with all relevant regulations (e.g.
    COSHH, HAACP, Fire & Food Hygiene)
  •  Ensure head chef is notified of equipment malfunctions and breakdowns.

GENERAL RESPONSIBILITIES

 

  • To follow Hotels procedures should staff require to exit the building for any reason.
  • To ensure staff do not enter any unauthorised areas.
  •  To feed back any matters of concern as soon as possible to the Hotel Manager

 

Job Types: Full-time, Permanent

Vacancy Details

  • Job Type: Chef De Partie
  • Job Hours: Full-time, Permanent
  • Salary: up to £30,000 based on 48 hours per week

Benefits

  • Company events
  • Discounted or free food
  • Employee discount
  • On-site parking
  • Gratuities

Expected start date

  • Immediate
Accepted file types: pdf, doc, docx, rtf, Max. file size: 5 MB.
5MB file limit. These file types are supported: .pdf, .doc, .docx, .rtf

Executive Chef

Full-time, Permanent £60,000 See More

JOB DESCRIPTION

Fine dining experience essential, 2-3 Rosette level experience preferred

BUSINESS RESPONSIBILITIES

  • Take responsibility for achieving good food and supplies cost controls
  • With the restaurant manager analysing bar/restaurant sales to achieve maximum
    profitability.
  • Creating and executing plans for department sales, profit and staff development.
  • Preparation of budgets for approval with management.
  • Planning and co-ordinating menus.
  • Be an ambassador for the restaurant and brand
  • Monthly stock-take.
  • Meet with sales representatives to negotiate prices or order supplies.

 

FRONT-OF-HOUSE RESPONSIBILITIES

  • Provide feedback to the restaurant manager on staff performance
  • Provide training for waiters on food preparation, provenance and features
  • Meet with customers to discuss menus for special occasions, such as weddings, parties, or
    banquets.

 

RESPONSIBILITIES FOR STANDARDS

  • Check the quality of raw or cooked food products to ensure that standards are met.
  • Instruct, supervise or coordinate activities of cooks or workers engaged in the preparation, cooking, garnishing, or presentation of food.
  • Demonstrate new cooking techniques or equipment to staff.
  • Determine how food should be presented and create decorative food displays.
  • Monitor sanitation practices to ensure that employees follow standards and regulations.
  • Order or requisition food or other supplies needed to ensure efficient operation.
  • Check the quantity and quality of received products.
  • Inspect supplies, equipment, or work areas to ensure conformance to established standards.
  • Ensure that cleanliness if of the highest standard
  • Ensure departmental compliance with all relevant regulations (e.g. COSHH, HAACP, Fire & Food Hygiene)
  • Recruit and hire staff, such as chefs and other kitchen workers.
  • Determine production schedules and staff requirements necessary to ensure timely delivery of services.
  • Meet with sales representatives to negotiate prices or order supplies.
  • Arrange for equipment purchases or repairs.

 

GENERAL RESPONSIBILITIES

  • To be constantly vigilant in respect of H+S issues and report risks
  • Maintaining high standards of quality control, hygiene and Health & Safety.
  • Taking responsibility of all HR matters and keeping up-to-date with staff HR files.
  • Ensure all emergency procedures are viable and communicated.
  • To be constantly vigilant of security risks and immediately report any suspicious incidents
  • Attend meetings as required.

Job Types: Full-time, Permanent

Vacancy Details

  • Job Type: Executive Chef
  • Job Hours: Full-time, Permanent
  • Salary: up to £60,000 based on 48 hours

Benefits

  • Company events
  • Discounted or free food
  • Employee discount
  • On-site parking
  • Gratuities

Expected start date

  • Immediate
Accepted file types: pdf, doc, docx, rtf, Max. file size: 5 MB.
5MB file limit. These file types are supported: .pdf, .doc, .docx, .rtf

Food and Beverage Assistant

Full-time, Permanent From £23,795.20 See More

At Burgh Island Hotel, we have one mission – to deliver hospitality from the heart.

To help us with this, we are looking for fantastic and talented people that have a passion for delighting our guests and providing truly memorable moments.

We’re a close-knit and supportive team at Burgh Island Hotel who strive for excellence, and we have fun achieving it! We hire on attitude, values and personality and always show flexibility to help accommodate your needs. We look for individuals who share a passion for excellence and who infuse that enthusiasm into everything they do.

This position is due to start on the 1st September 2024.

Who are we looking for?

  • fun, bubbly and energetic people – experience is not essential, but an eagerness to do well is;
  • a passion for great food, coffees, cocktails and wine;
  • a desire to delight every guest,
  • and, working well in a team, but can also use your own initiative

 

We’d love it if you:

  • had some experience serving or hosting in a luxury hospitality environment;
  • are empathetic with a talent for building rapport, and reading each guest’s desired level of interaction;
  • are able to efficiently communicate and prioritize tasks, and
  • have a passion for guest service, as well as food and drinks.

 

What’s in it for you:

  • being part of the Burgh Island Hotel family – our culture is unique and supportive;
  • we will entrust, empower and train you to fulfil your potential;
  • you’ll benefit from training and development opportunities;
  • a competitive salary and benefits;
  • employee assistance programme;
  • and last but not least, you will get to work with a team of EXTRAORDINARY people

 

Burgh Island hotel is located on its own island accessible via Bigbury on Sea. It’s a vibrant and exciting working environment that also celebrates the history of Art Deco and supports our oceans and wildlife.

Our people are what bring guest experiences to life. Every person who works at Burgh Island Hotel is passionate about what they do, delivering exceptional service, superior knowledge and a drive to delight every single guest.

We offer training and career development. We just ask that you bring a ‘can-do’ attitude, a desire to exceed expectations, a bubbly and outgoing personality, and we will help you to unlock your potential and reach new heights in your career.

And if you’re thinking about relocating to the area to work alongside us, great! We can support this with offering accommodation a stone’s throw away from Burgh Island Hotel.

 

Health and Safety

As a member of staff you are responsible for the safety and welfare of any staff under your direct control, and you must therefore have knowledge of the Company’s Health & Safety Policy and relevant instructions to your area of work. Any matter which you consider requires attention in this respect is your responsibility to report following the correct procedures, or to the Health and Safety Manager. Copies of the current Health & Safety Policy and Safety Procedures are available in the Hotel.

 

Work remotely

  • No

 

Job Types: Full-time, Permanent

 

Schedule:

  • 10 hour shift
  • 12 hour shift
  • 8 hour shift
  • Day shift
  • Monday to Friday
  • Weekend availability

 

Ability to commute/relocate:

  • Bigbury on Sea TQ7 4BG: reliably commute or plan to relocate before starting work (required)

 

Experience:

  • waiting: 1 year (preferred)

 

Work Location: In person

Vacancy Details

  • Job Type: Food and Beverage Assistant
  • Job Hours: Full-time, Permanent
  • Salary: From £23,795.20 based on 40 hours

Benefits

  • Additional leave
  • Discounted or free food
  • Employee discount
  • On-site parking
  • Gratuities

Expected start date

  • Immediate
Accepted file types: pdf, doc, docx, rtf, Max. file size: 5 MB.
5MB file limit. These file types are supported: .pdf, .doc, .docx, .rtf

Pilchard Inn- Food and Beverage Assistant

Full-time, Permanent £23,795 See More

At Burgh Island Hotel, we have one mission – to deliver hospitality from the heart.

To help us with this, we are looking for fantastic and talented people that have a passion for delighting our guests and providing truly memorable moments.

We’re a close-knit and supportive team at Burgh Island Hotel who strive for excellence, and we have fun achieving it! We hire on attitude, values and personality and always show flexibility to help accommodate your needs. We look for individuals who share a passion for excellence and who infuse that enthusiasm into everything they do.

 

Who are we looking for?

  • fun, bubbly and energetic people – experience is not essential, but an eagerness to do well is;
  • a passion for great food, coffees, cocktails and wine;
  • a desire to delight every guest,
  • and, working well in a team, but can also use your own initiative

 

We’d love it if you:

  • had some experience serving or hosting in a luxury hospitality environment;
  • are empathetic with a talent for building rapport, and reading each guest’s desired level of interaction;
  • are able to efficiently communicate and prioritize tasks, and
  • have a passion for guest service, as well as food and drinks.

 

What’s in it for you:

  • being part of the Burgh Island Hotel family – our culture is unique and supportive;
  • we will entrust, empower and train you to fulfil your potential;
  • you’ll benefit from training and development opportunities;
  • a competitive salary and benefits;
  • employee assistance programme;
  • and last but not least, you will get to work with a team of EXTRAORDINARY people

 

Burgh Island hotel is located on its own island accessible via Bigbury on Sea. It’s a vibrant and exciting working environment that also celebrates the history of Art Deco and supports our oceans and wildlife.

Our people are what bring guest experiences to life. Every person who works at Burgh Island Hotel is passionate about what they do, delivering exceptional service, superior knowledge and a drive to delight every single guest.

We offer training and career development. We just ask that you bring a ‘can-do’ attitude, a desire to exceed expectations, a bubbly and outgoing personality, and we will help you to unlock your potential and reach new heights in your career.

And if you’re thinking about relocating to the area to work alongside us, great! We can support this with offering accommodation a stone’s throw away from Burgh Island Hotel.

 

Health and Safety

As a member of staff you are responsible for the safety and welfare of any staff under your direct control, and you must therefore have knowledge of the Company’s Health & Safety Policy and relevant instructions to your area of work. Any matter which you consider requires attention in this respect is your responsibility to report following the correct procedures, or to the Health and Safety Manager. Copies of the current Health & Safety Policy and Safety Procedures are available in the Hotel.

 

Schedule:

  • 10 hour shift
  • 12 hour shift
  • 8 hour shift
  • Day shift
  • Monday to Friday
  • Weekend availability

Ability to commute/relocate:

  • Bigbury on Sea TQ7 4BG: reliably commute or plan to relocate before starting work (required)

Vacancy Details

  • Job Type: Full-time, Permanent
  • Job Hours: Full-time, Permanent
  • Salary: £23,795.00 per year based on 40 hours

Benefits

  • Additional leave
  • Discounted or free food
  • Employee discount
  • On-site parking
  • Gratuities

Expected start date

  • Immediate
Accepted file types: pdf, doc, docx, rtf, Max. file size: 5 MB.
5MB file limit. These file types are supported: .pdf, .doc, .docx, .rtf

Pilchard Sous Chef

Full Time, Permanent From £30,000 See More

Summary

  • To assist the Pilchard Head chef in the maintenance of the highest standards of food preparation and presentation
  • To assist Pilchard head chef in close control of food costs
  • To maintain highest standards of cleanliness and compliance
    with H&S regulations

Business Responsibilities:

1. Assist with Monthly stock-take.
2. Prepare dishes to the highest standards of quality, safety and consistency
3. Ensure recipes are followed to ensure risk of cross contamination are kept to a minimum
4. Ensure brand standards are followed to ensure consistency of quality
5. Work as part of a team in preparation, cooking, garnishing, or presentation of food.
6. Follow standards and regulations relating with cleanliness, hygiene and safety.
7. Ensure Executive chef/ Pilchard Head Chef is informed where food or other supplies need to
be ordered.
8. Check the quantity and quality of received products.
9. Work with Executive Chef/Pilchard Head chef to ensure departmental compliance with all
relevant regulations (e.g. COSHH, HAACP, Fire & Food Hygiene)
10. Ensure Executive Chef/ Pilchard Head chef is notified of equipment malfunctions and
breakdowns.

Requirements for standards:

  •  Check the quality of raw or cooked food products to ensure that standards are met.
  •  Instruct, supervise or coordinate activities of cooks or workers engaged in preparation,
    cooking, garnishing, or presentation of food.
  • Monitor sanitation practices to ensure that employees follow standards and regulations.
  •  Order or requisition food or other supplies needed to ensure efficient operation.
  •  Check the quantity and quality of received products.
  •  Inspect supplies, equipment, or work areas to ensure conformance to established standards.
  • Ensure that cleanliness if of the highest standard
  • Work with Executive Chef/Head Chef to ensure departmental compliance with all relevant
    regulations (e.g. COSHH, HAACP, Fire & Food Hygiene)
  • Determine production schedules and staff requirements necessary to ensure timely delivery
    of services.
  • Demonstrate new cooking techniques or equipment to staff as instructed by Executive Chef.

 

General Responsibilities:

  • To be constantly vigilant in respect of H+S issues and report risks
  • Maintaining high standards of quality control, hygiene and Health & Safety.
  • Taking responsibility of all HR matters and keeping up-to-date with staff HR files.
  • Ensure all emergency procedures are viable and communicated.
  • To be constantly vigilant of security risks and immediately report any suspicious incidents
  • Attend meetings as required.

Vacancy Details

  • Job Type: Sous Chef
  • Job Hours: Full Time, Permanent
  • Salary: £30,000 based on 48 hours

Benefits

  • Discounted or free food
  • Employee discount
  • On-site parking
  • Gratuities

Expected start date

  • TBC
Accepted file types: pdf, doc, docx, rtf, Max. file size: 5 MB.
5MB file limit. These file types are supported: .pdf, .doc, .docx, .rtf

Sous Chef

Full Time, Permanent From £35,000 See More

A career at Burgh Island is completely unique and is not for the feint hearted. Island life brings with it a number of challenges in terms of location and working hours. The reward will be to establish a successful team and business that is striving for recognition. Our plans for the future are incredibly exciting and we believe that our Sous Chef will play a key part in developing the overall Burgh Island experience.

Why Choose this role?

We are offering a fantastic package for a career driven Sous Chef wanting to excel in their new job, the successful candidate can expect to earn competitive rates of pay along with the opportunity of career progression and job security. Furthermore, you will be working with some of the finest locally sourced ingredients to produce the spectacular fine dining menu with ambitions to be recognised. Moreover, there is the opportunity of living in for any chef looking to relocate to this beautiful part of the south Devon coast.

The Package:

  • £30,000 – £35,000 per annum
  • Share of tips
  • Mixture of straights and splits
  • Monthly pay
  • Meals on duty
  • Uniform provided
  • Government Pension scheme

Requirements for the role:

  • Wants to be part of a progressive and forward-thinking business.
  • A clear understanding of managing food costs
  • Deliver an exceptional dining experience for our guests across all areas of food service
  • Work with our senior team across our business so it can flourish
  • Work well in a team as well as independently.
  • Demonstrate commitment to continuous improvement running the day to day sections of the kitchen
  • Support and inspire your team to deliver our unique and genuine experiences
  • Ensuring the kitchen is a safe and clean environment
  • Someone with a background of preparing fresh ingredients.
  • Must have previous experience in a Rosette restaurant/hotel.
  • Previous experience in a fine dining setting.
  • Proven successful track record of working within professional kitchens.
  • You may need your own means of transport due to the location of the business.
  • Fine dining experience essential

 

Vacancy Details

  • Job Type: Sous Chef
  • Job Hours: Full Time, Permanent
  • Salary: £35,000 based on 48 hours

Benefits

  • Discounted or free food
  • Employee discount
  • On-site parking
  • Gratuities

Expected start date

  • TBC
Accepted file types: pdf, doc, docx, rtf, Max. file size: 5 MB.
5MB file limit. These file types are supported: .pdf, .doc, .docx, .rtf

Sous Chef Pastry

Full-time, Permanent From £35,000 See More

A unique opportunity has come live with Burgh Island looking for a Sous Chef Pastry to join its brigade. Quality and creativity are second to none to wow all of our customers particularly with the re-launch of the hotel and particularly the revision of all food offerings.

 

RESPONSIBILITIES

Prepare dishes to the highest standards of quality, safety and consistency

Ensure recipes are followed to ensure risk of cross contamination are kept to a minimum

Ensure brand standards are followed to ensure consistency of quality

Work as part of a team in preparation, cooking, garnishing, or presentation of food

Follow standards and regulations relating with cleanliness, hygiene and safety

Ensure chef is informed where food or other supplies need to be ordered

Check the quantity and quality of received products

Work with head chef to ensure departmental compliance with all relevant regulations (e.g. COSHH, HAACP, Fire & Food Hygiene)

Ensure head chef is notified of equipment malfunctions and breakdowns

 

GENERAL

To follow Hotels procedures should staff require to exit the building for any reason.

To ensure staff do not enter any unauthorised areas.

To feed back any matters of concern as soon as possible to the Hotel Manager

To comply with all relevant Health & Safety and Food Hygiene standards

Live in available, subject to availability

Fine dining experience essential

Rosette experience is preferred

 

Supplemental pay types:

  • Tips

Vacancy Details

  • Job Type: Full-time, Permanent
  • Job Hours: Full-time, Permanent
  • Salary: £35,000.00 based on 48 hours

Benefits

  • Discounted or free food
  • Gratuities

Expected start date

  • Immediate
Accepted file types: pdf, doc, docx, rtf, Max. file size: 5 MB.
5MB file limit. These file types are supported: .pdf, .doc, .docx, .rtf

Kitchen Porter

Full-time, Permanent From £23,795 See More

This well-known Pub/Bar is looking for waiting staff for its Pub Bar and Café to deliver a great customer experience to all guests. Being located on Burgh Island, it is an incredible opportunity to be part of.

 

Job duties include:

  • To only use approved chemicals and substances correctly and safely following certain procedures and by using correct dilution ratios
  • To perform daily and deep cleaning duties as directed, only using chemicals for which you have received relevant COSHH training.
  • Check guests’ identification as appropriate to ensure that they meet the minimum age requirements for consumption of alcoholic beverages.
  • To ensure that the manager is informed of requirements for food stock, equipment, and chemicals as appropriate & with sufficient notice to ensure deliveries arrive before stock levels run out.
  • Check all menu items are available at the start of your shift and advise guests of unavailable items, when menus are presented.
  • To ensure the safety of Hotel and Pilchard Inn guests and other team members on & off your shift. This includes relevant use of warning signage appropriate cleaning materials and reporting any incidents to your line manager.
  • To prepare all areas of the business for lunch and dinner service ensuring quality and cleanliness standards are adhered to, following SOPs for service and table set up.
  • Ensure menus are printed and ready for service.
  • To understand and be able to advise guests on matters of allergens and intolerances, ensuring guest satisfaction.
  • Ensure the guests receive efficient, friendly service.
  • To clean and restock the coffee machine, restocking the condiments, drinks preparation area and service equipment.
  • Ensure opening & closing duties are performed as per the departmental SOPs.
  • Perform any cashing up duties ensuring that all cash activities, credit card/room charges and vouchers balance reporting any discrepancies.
  • To ensure all wastage is recorded according to the correct procedure.

 

Schedule

  • 10 hour shift
  • 12 hour shift
  • 8 hour shift
  • Day shift
  • Monday to Friday
  • Overtime
  • Weekend availability

 

Supplemental Pay Types

  • Tips

 

Work location:

  • In person

Vacancy Details

  • Job Type: Full-time, Permanent
  • Job Hours: Full-time, Permanent
  • Salary: £23,795.00 - £28,554 per year based on 40 - 48 hours

Benefits

  • Discounted or free food
  • On-site parking
  • Gratuities

Expected start date

  • Immediate
Accepted file types: pdf, doc, docx, rtf, Max. file size: 5 MB.
5MB file limit. These file types are supported: .pdf, .doc, .docx, .rtf

Live in Housekeeper

Full-time, Permanent From £23,795 See More

The Iconic Burgh Island Hotel is looking for a Housekeeper to join our team. Being situated on it’s own private island, it is an incredible opportunity to be part of.

 

Job duties include:

  • Cleaning public areas and/or a set number of guest rooms each day to laid out high hygiene standards
  • Working closely with reception to ensure the correct provision of guest amenities in each bedroom prior to the guests’ arrival
  • Carry out deep cleaning duties in the hotel and other staff housing facilities as required
  • Carrying out guest requests such as extra beds, pillows, bathroom supplies
  • Liaising with reception and maintenance to ensure any repairs are reported and fixed as soon as possible
  • Carry out turndown service as required
  • Ensuring rooms are maintained to the required standards of cleanliness and repair
  • Shared Accommodation Available

 

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday
• Overtime
• Weekend availability

 

Supplemental pay types:

• Bonus scheme
• Tips

Vacancy Details

  • Job Type: Housekeeper
  • Job Hours: Full-time, Permanent
  • Salary: £23,795 per year based on 40 hours per week

Benefits

Benefits:

• Company events

• Discounted or free food

• Employee discount

• Free parking

• On-site parking

  • Gratuities

Expected start date

  • Immediate
Accepted file types: pdf, doc, docx, rtf, Max. file size: 5 MB.
5MB file limit. These file types are supported: .pdf, .doc, .docx, .rtf

Cocktail Bartender/Mixologist

Full-time, Permanent From £23,920 See More

A unique opportunity has arisen for our famous Bar at Burgh Island to require a Bartender/Mixologist.

  • Ensure that guest experience in the bar is smooth, seamless and appropriate, ensure all guests are given a warm and friendly welcome.
  • Ensure all food/garnish is fresh and ready before the service and all beverages are prepared/made according to specification and delivered accordingly.
  • Be able to build and maintain long term relationships with regular guests
  • Be able to recommend and up-sell wine and beverages.
  • Deliver food & beverage service in the Bar area and support both restaurants in the food & drinks delivery if needed.
  • Be able to explain how various menu items are prepared, describing ingredients and allergens (if necessary)
  • To continually build products knowledge and bar skills
  • Check identification of customers to verify age requirements for purchase of alcohol.
  • Take food and beverage orders from serving staff or directly from patrons, and using EPOS systems enter these accurately onto till. Collect money for drinks served or transfer to rooms immediately.
  • Maintain cleanliness of bars, work areas and tables throughout shift.
  • Plan, organize, and control the operations of a cocktail lounge or bar.
  • Order or requisition liquors and supplies.
  • Serve snacks or food items to customers seated at the bar.
  • Be an ambassador for the bar and the hotel. Recommend other services (restaurant, rooms) to patrons
  • Provide guests with information about the hotel and about local areas, including giving directions.
  • To assist the Restaurant team with the running of service as and when required

 

Schedule:

  • 10 hour shift
  • 8 hour shift
  • Day shift
  • Monday to Friday
  • Overtime
  • Weekend availability

Vacancy Details

  • Job Type: Cocktail Bartender/Mixologist
  • Job Hours: Full-time, Permanent
  • Salary: From £23,920 based on 40 hours

Benefits

Discounted or free food

Gratuities

Expected start date

  • Immediate
Accepted file types: pdf, doc, docx, rtf, Max. file size: 5 MB.
5MB file limit. These file types are supported: .pdf, .doc, .docx, .rtf

Driver

Full-time, Permanent From £25,168 See More

An exciting opportunity has arisen to join the Drivers team at the iconic Burgh Island Hotel. We are now looking for passionate people that would like to join the fantastic team to deliver an excellent and memorable experience to all of our guests.

Our Drivers are an essential part of the team and the first people our guests meet when arriving for their stay at Burgh Island Hotel.

 

You will:

– Hold a full UK Driving licence

– Preferably have driving experience (although full training will be provided)

 

Your role will include but will not be limited to:

-Driving the Iconic Burgh Island Sea Tractor from Island to Mainland across the beach to pick up/drop off arriving and departing guests, as well as public day visitors to the island

– Driving the hotel Land Rover’s from Island to Mainland across the beach to pick up/drop off arriving and departing guests

– Collecting and Delivering Guest luggage to/from hotel rooms

– Collecting Laundry and stock deliveries from the mainland drop off area and bringing to the hotel

– Assist guests with any queries and help they may have or need

– Keeping all vehicles clean and tidy

– Maintaining a clean and clear hotel driveway and entrance at all times

Job Types: Full-time, Permanent

 

Schedule:

  • 8 hour shift
  • 40 hours per week

Vacancy Details

  • Job Type: Driver
  • Job Hours: Full-time, Permanent
  • Salary: £25,168.00 per year

Benefits

  • Company pension
  • Employee discount
  • On-site parking
  • Referral programme
  • Gratuities

Expected start date

  • Immediate
Accepted file types: pdf, doc, docx, rtf, Max. file size: 5 MB.
5MB file limit. These file types are supported: .pdf, .doc, .docx, .rtf
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