The Iconic Burgh Island Hotel is looking for a Receptionist to join its team. Being situated on it’s own private island, it is an incredible opportunity to be part of. If you are passionate about great customer service, then this may be the right role for you. Applicants must have the right to work in the UK, sponsorship is not available for this position.

JOB DUTIES

• Managing the booking process ensuring all relevant details are taken and the customer journey is personalised
• Make the customers’ stay a memorable experience by providing excellent service, communication and administration
• Answer the phone, take reservations and deal with any enquiries
• Be detail-oriented to ensure that all booking details and relevant reports are accurate and communicated to other departments.
• Prepare daily reports as required
• Manage guest payments, invoices, receipts and reconcile shift transactions
• Manage comprehensive handover to the following shift
• Communicate closely with Housekeeping on room departures, stayovers and arrival rooms for cleaning and opening of sofa beds
• Report maintenance items to the maintenance log book
• Ensure guest satisfaction at all times

SCHEDULE

• 10 hour shift
• 8 hour shift
• Day shift
• Monday to Friday
• Overtime
• Weekend availability

Due to access to Burgh Island, candidates must be fully flexible with their times and availability.

RESPONSIBILITIES FOR STANDARDS

• Assist with Monthly stock-take
• Prepare dishes to the highest standards of quality, safety and consistency
• Ensure recipes are followed to ensure the risk of cross-contamination are kept to a minimum
• Ensure brand standards are followed to ensure consistency of quality
• Work as part of a team in the preparation, cooking, garnishing, or presentation of food
• Follow standards and regulations relating to cleanliness, hygiene and safety
• Ensure the chef is informed where food or other supplies need to be ordered
• Check the quantity and quality of received products
• Work with the Head Chef to ensure departmental compliance with all relevant regulations (e.g.
  COSHH, HAACP, Fire & Food Hygiene)
• Ensure the Head Chef is notified of equipment malfunctions and breakdowns

GENERAL RESPONSIBILITIES

• To follow the hotel’s procedures should staff require to exit the building for any reason
• To ensure staff do not enter any unauthorised areas
• To feed back any matters of concern as soon as possible to the Hotel Manager

At Burgh Island Hotel, we have one mission – to deliver hospitality from the heart.

To help us with this, we are looking for fantastic and talented people that have a passion for delighting our guests and providing truly memorable moments.

We’re a close-knit and supportive team at Burgh Island Hotel who strive for excellence, and we have fun achieving it! We hire on attitude, values and personality and always show flexibility to help accommodate your needs. We look for individuals who share a passion for excellence and who infuse that enthusiasm into everything they do.

WHO ARE WE LOOKING FOR

• Fun, bubbly and energetic people – experience is not essential, but an eagerness to do well is
• A passion for great food, coffees, cocktails and wine
• A desire to delight every guest
• Work well in a team, but can also use your own initiative

WE’D LOVE IT IF YOU

• Have some experience serving or hosting in a luxury hospitality environment
• Empathetic with a talent for building rapport, and reading each guest’s desired level of interaction
• Can efficiently communicate and prioritize tasks
• Have a passion for guest service, as well as food and drinks

WHAT’S IN IT FOR YOU?

• Being part of the Burgh Island Hotel family – our culture is unique and supportive
• We will entrust, empower and train you to fulfil your potential
• Benefit from training and development opportunities
• A competitive salary and benefits
• Employee assistance programme
• Work with a team of EXTRAORDINARY people

SCHEDULE

• 10 hour shift
• 12 hour shift
• 8 hour shift
• Day shift
• Monday to Friday
• Weekend availability

At Burgh Island Hotel, we have one mission – to deliver hospitality from the heart.

To help us with this, we are looking for fantastic and talented people who have a passion for delighting our guests and providing truly memorable moments.

WHO ARE WE LOOKING FOR?

• Fun, bubbly and energetic people – experience is not essential, but an eagerness to do well
• A passion for great food, coffees, cocktails and wine
• A desire to delight every guest
• Works well in a team, but can also use your initiative

WE’D LOVE IT IF YOU

• Have some experience serving or hosting in a luxury hospitality environment
• Empathetic with a talent for building rapport, and reading each guest’s desired level of interaction
• Able to efficiently communicate and prioritize tasks
• Have a passion for guest service, as well as food and drinks

WHAT’S IN IT FOR YOU?

• Be part of the Burgh Island Hotel family – our culture is unique and supportive
• Ee will entrust, empower and train you to fulfil your potential
• Benefit from training and development opportunities
• A competitive salary and benefits
• Employee assistance programme
• Work with a team of EXTRAORDINARY people

SCHEDULE

• 10 hour shift
• 12 hour shift
• 8 hour shift
• Day shift
• Monday to Friday
• Weekend availability

SUMMARY

• To assist the Pilchard Head Chef in the maintenance of the highest standards of food preparation and presentation
• To assist Pilchard’s Head Chef in close control of food costs
• To maintain highest standards of cleanliness and compliance with Health & Safety regulations
• Applicants must have the right to work in the UK, sponsorship is not available for this position

BUSINESS RESPONSIBILITIES

• Assist with monthly stock-take
• Prepare dishes to the highest standards of quality, safety and consistency
• Ensure recipes are followed to ensure risk of cross contamination are kept to a minimum
• Ensure brand standards are followed to ensure consistency of quality
• Work as part of a team in preparation, cooking, garnishing, or presentation of food
• Follow standards and regulations relating with cleanliness, hygiene and safety
• Ensure the Executive chef/ Pilchard Head Chef is informed where food or other supplies need to be ordered
• Check the quantity and quality of received products
• Work with Executive Chef/Pilchard Head chef to ensure departmental compliance with all relevant regulations (e.g. COSHH, HAACP, Fire & Food Hygiene)
• Ensure the Executive Chef/ Pilchard Head chef is notified of equipment malfunctions and breakdowns

REQUIREMENTS FOR STANDARDS:

•  Check the quality of raw or cooked food products to ensure that standards are met
•  Instruct, supervise or coordinate activities of cooks or workers engaged in the preparation, cooking, garnishing, or presentation of food
• Monitor sanitation practices to ensure that employees follow standards and regulations
• Order or requisition food or other supplies needed to ensure efficient operation
• Check the quantity and quality of received products
• Inspect supplies, equipment, or work areas to ensure conformance to established standards
• Ensure that cleanliness if of the highest standard
• Work with Executive Chef/Head Chef to ensure departmental compliance with all relevant regulations (e.g. COSHH, HAACP, Fire & Food Hygiene)
• Determine production schedules and staff requirements necessary to ensure timely delivery of services
• Demonstrate new cooking techniques or equipment to staff as instructed by Executive Chef

GENERAL RESPONSIBILITIES:

• To be constantly vigilant in respect of H+S issues and report risks
• Maintaining high standards of quality control, hygiene and Health & Safety
• Taking responsibility of all HR matters and keeping up-to-date with staff HR files
• Ensure all emergency procedures are viable and communicated
• To be constantly vigilant of security risks and immediately report any suspicious incidents
• Attend meetings as required

A career at Burgh Island is completely unique and is not for the faint-hearted. Island life brings with it a number of challenges in terms of location and working hours. The reward will be to establish a successful team and business that is striving for recognition. Our plans for the future are incredibly exciting and we believe that our Sous Chef will play a key part in developing the overall Burgh Island experience.

We are offering a fantastic package for a career-driven Sous Chef wanting to excel in their new job, the successful candidate can expect to earn competitive rates of pay along with the opportunity for career progression and job security. Furthermore, you will be working with some of the finest locally sourced ingredients to produce a spectacular fine dining menu with ambitions to be recognised. Moreover, there is the opportunity of living in for any chef looking to relocate to this beautiful part of the south Devon coast.

ROLE REQUIREMENTS

• Wants to be part of a progressive and forward-thinking business
• A clear understanding of managing food costs
• Deliver an exceptional dining experience for our guests across all areas of food service
• Work with our senior team across our business so it can flourish
• Work well in a team as well as independently
• Demonstrate commitment to continuous improvement by running the day-to-day sections of the kitchen
• Support and inspire your team to deliver our unique and genuine experiences
• Ensuring the kitchen is a safe and clean environment
• Someone with a background in preparing fresh ingredients
• Must have previous experience in a Rosette restaurant/hotel
• Previous experience in a fine dining setting
• Proven successful track record of working within professional kitchens
• You may need your own means of transport due to the location of the business
• Fine dining experience essential

A unique opportunity has come live with Burgh Island looking for a Sous Chef Pastry to join its brigade. Quality and creativity are second to none to wow all of our customers particularly with the re-launch of the hotel and particularly the revision of all food offerings. Applicants must have the right to work in the UK, sponsorship is not available for this position.

RESPONSIBILITIES

• Prepare dishes to the highest standards of quality, safety and consistency
• Ensure recipes are followed to ensure the risk of cross-contamination are kept to a minimum
• Ensure brand standards are followed to ensure consistency of quality
• Work as part of a team in preparation, cooking, garnishing, or presentation of food
• Follow standards and regulations relating to cleanliness, hygiene and safety
• Ensure the chef is informed where food or other supplies need to be ordered
• Check the quantity and quality of received products
• Work with the Head Chef to ensure departmental compliance with all relevant regulations (e.g. COSHH, HAACP, Fire & Food Hygiene)
• Ensure the Head Chef is notified of equipment malfunctions and breakdowns

GENERAL

• To follow Hotels procedures should staff be required to exit the building for any reason
• To ensure staff do not enter any unauthorised areas
• To feed back any matters of concern as soon as possible to the Hotel Manager
• To comply with all relevant Health & Safety and Food Hygiene standards
• Live in available, subject to availability
• Fine dining experience essential
• Rosette experience is preferred

This well-known Pub/Bar is looking for waiting staff for its Pub Bar and Café to deliver a great customer experience to all guests. Being located on Burgh Island, it is an incredible opportunity to be part of.

JOB DUTIES

• To only use approved chemicals and substances correctly and safely following certain procedures and by using correct dilution ratios
• To perform daily and deep cleaning duties as directed, only using chemicals for which you have received relevant COSHH training
• Check guests’ identification as appropriate to ensure that they meet the minimum age requirements for consumption of alcoholic beverages
• Ensure that the manager is informed of requirements for food stock, equipment, and chemicals as appropriate & with sufficient notice to ensure deliveries arrive before stock levels run out
• Check all menu items are available at the start of your shift and advise guests of unavailable items when menus are presented
• To ensure the safety of Hotel and Pilchard Inn guests and other team members on & off your shift. This includes relevant use of warning signage appropriate cleaning materials and reporting any incidents to your line manager
• To prepare all areas of the business for lunch and dinner service ensuring quality and cleanliness standards are adhered to, following SOPs for service and table set up
• Ensure menus are printed and ready for service
• To understand and be able to advise guests on matters of allergens and intolerances, ensuring guest satisfaction
• Ensure the guests receive efficient, friendly service
• To clean and restock the coffee machine, restocking the condiments, drinks preparation area and service equipment
• Ensure opening & closing duties are performed as per the departmental SOPs
• Perform any cashing up duties ensuring that all cash activities, credit card/room charges and vouchers balance reporting any discrepancies
• To ensure all wastage is recorded according to the correct procedure

SCHEDULE

• 10 hour shift
• 12 hour shift
• 8 hour shift
• Day shift
• Monday to Friday
• Overtime
• Weekend availability

The Iconic Burgh Island Hotel is looking for a Housekeeper to join our team. Being situated on it’s own private island, it is an incredible opportunity to be part of.

JOB DUTIES

• Cleaning public areas and/or a set number of guest rooms each day to lay out high hygiene standards
• Working closely with reception to ensure the correct provision of guest amenities in each bedroom before the guests’ arrival
• Carry out deep cleaning duties in the hotel and other staff housing facilities as required
• Carrying out guest requests such as extra beds, pillows, and bathroom supplies
• Liaising with reception and maintenance to ensure any repairs are reported and fixed as soon as possible
• Carry out turndown service as required
• Ensuring rooms are maintained to the required standards of cleanliness and repair
• Shared accommodation available

SCHEDULE

• 8 hour shift
• Day shift
• Monday to Friday
• Overtime
• Weekend availability