Careers & Jobs In Devon

Burgh Island Hotel is a bucket list destination for many, but what is Island life really like? We’re totally unique, beautifully eccentric, we love creating memorable experiences, and we also remain a little bit of a mystery! Above all, we are here for our guests and we thrive on delivering the best service possible. If our description and your description match, a future at Burgh Island could be in the offing.

Many of our talented team live and work in this beautiful location and, whilst we all work really hard, we also know the very best ways to spend our free time. From paddle boarding to kayaking and from cosy nights in The Pilchard to reading up about our many famous historical guests, it’s definitely a lifestyle career at Burgh.

As we gear up for an exciting summer ahead, our recruitment will commence in March 2024. Stay tuned for updates on vacancies by visiting our website. Alternatively, you’re welcome to express your interest by emailing a copy of your CV and a covering letter to [email protected].

We look forward to the possibility of welcoming you to our dynamic team!

Listings

Pub Manager

Full-time, Permanent £30,000 - £35,000 See More

JOB DESCRIPTION

 

GUEST SATISFACTION

  • Encourage and further develop culture of providing a personalised service to each guest.
  • Ensure all guests needs are catered for, no matter the demographic. Ensure we have the specific services that every guest may need.
  • Promote more locality and provenance in products offered
  • Promote more detailed / funnelled feedback from guests

 

BUSINESS RESPONSIBILITIES

  • Take responsibility for the business performance of the restaurant.
  • Analysing and planning restaurant service to ensure coherent and clear service style
  • Ensuring rotas are completed and live as per company standard
  • Ensuring that the team get a balanced work/life balance with rotas reflecting this ethos
  • Ensuring effective shift planning as per agreement with Line manager
  • Creating and executing plans for department sales, profit and staff development.
  • Preparation of purchase orders for required equipment
  • Planning and co-ordinating menus with the Exec chef and Functions manager
  • Liaise with Bar manager and Sommelier to ensure stock levels are correct with customer expectations

 

FRONT-OF-HOUSE RESPONSIBILITIES

  • Co-ordinating the entire operation of the restaurant during scheduled shifts.
  • Managing staff and providing them with feedback.
  • Responding to customer complaints.
  • Ensuring that all employees adhere to the Company’s uniform standards.
  • Advising customers on menu and wine choice.
  • Recruiting, training and motivating staff.
  • Organising and supervising any area of the restaurant when circumstances dictate.
  • Visible head of operation to customers

 

GENERAL RESPONSIBILITIES

  • To be constantly vigilant in respect of H+S issues and report risks
  • Maintaining high standards of quality control, hygiene and Health & Safety.
  • Organising cleaning rotas and records for bar and back of house areas.
  • Taking responsibility of all HR matters and keeping up-to-date with staff HR files.
  • Ensure all emergency procedures are viable and communicated.
  • To be constantly vigilant of security risks and immediately report any suspicious incidents
  • Checking stock levels and ordering supplies.
  • Preparing cash drawers and providing petty cash when required.
  • Helping in any area of the bar/restaurant when circumstances dictate.
  • Attend meetings as required.

 

Job Types: Full-time, Permanent

 

Schedule:

  • 10 hour shift
  • 12 hour shift
  • 8 hour shift
  • Day shift
  • Monday to Friday
  • Overtime
  • Weekend availability

 

Supplemental pay types:

  • Bonus scheme
  • Performance bonus
  • Tips

 

Ability to commute/relocate:

  • Bigbury on Sea TQ7 4BG: reliably commute or plan to relocate before starting work (required)

Vacancy Details

  • Job Type: Restaurant Manager
  • Job Hours: Full-time, Permanent
  • Salary: up to £35,000 based on 48 hours

Benefits

  • Company events
  • Discounted or free food
  • Employee discount
  • On-site parking

Expected start date

  • Immediate
Accepted file types: pdf, doc, docx, rtf, Max. file size: 5 MB.
5MB file limit. These file types are supported: .pdf, .doc, .docx, .rtf

Receptionist Supervisor

Full-time, Permanent From £26,500 See More

The Iconic Burgh Island Hotel is looking for a Reception Supervisor to join its team. Being situated on it’s own private island, it is an incredible opportunity to be part of. If you are passionate about great customer service, then this may be the right role for you.

Job duties include:

  • Supervise daily shift process ensuring all Team Members adhere to standard operating procedures
  • To acts as Hotel Duty Manager when assigned Duty Manager shifts
  • Greet guests as they arrive, focusing on personal recognition in a warm and authentic manner
  • Conduct Team Member briefings, debriefings and delegate specific tasks at the start and end of every shift
  • Assist in the induction of new Team Members to create a great new starter experience
  • To ensure, by supervising the Front Desk Team Members, that service provided to guests is at the highest level at all
  • Managing the booking process ensuring all relevant details are taken and the customer journey is personalized
  • Make the customers’ stay a memorable experience by providing excellent service, communication and administration
  • Answer the phone, take reservations and deal with any enquiries
  • Be detail oriented to ensure that all booking details and relevant reports are accurate and communicated to other departments.
  • Prepare daily reports as required
  • Manage guest payments, invoices, receipts and reconcile shift transactions
  • Manage comprehensive hand over to following shift.
  • Communicate closely with Housekeeping on room departures, stayovers and arrival rooms for cleaning and opening of sofa beds.
  • Report maintenance items to the maintenance log book.
  • Ensure guest satisfaction at all times.
  • Must be able to drive and be flexible due to the location of the business

 

Schedule:

  • 8 hour shift
  • Day shift
  • Weekend availability

 

Supplemental pay types:

  • Tips

Vacancy Details

  • Job Type: Receptionist Supervisor
  • Job Hours: Full-time, Permanent
  • Salary: £26,500 based on 40 hours

Benefits

  • Company pension
  • Discounted or free food
  • Employee discount
  • On-site parking

Expected start date

  • Immediate
Accepted file types: pdf, doc, docx, rtf, Max. file size: 5 MB.
5MB file limit. These file types are supported: .pdf, .doc, .docx, .rtf

Food and Beverage Assistant

Full-time, Permanent From £23,795 See More

At Burgh Island Hotel, we have one mission – to deliver hospitality from the heart.

To help us with this, we are looking for fantastic and talented people that have a passion for delighting our guests and providing truly memorable moments.

We’re a close-knit and supportive team at Burgh Island Hotel who strive for excellence, and we have fun achieving it! We hire on attitude, values and personality and always show flexibility to help accommodate your needs. We look for individuals who share a passion for excellence and who infuse that enthusiasm into everything they do.

 

Who are we looking for?

  • fun, bubbly and energetic people – experience is not essential, but an eagerness to do well is;
  • a passion for great food, coffees, cocktails and wine;
  • a desire to delight every guest,
  • and, working well in a team, but can also use your own initiative

 

We’d love it if you:

  • had some experience serving or hosting in a luxury hospitality environment;
  • are empathetic with a talent for building rapport, and reading each guest’s desired level of interaction;
  • are able to efficiently communicate and prioritize tasks, and
  • have a passion for guest service, as well as food and drinks.

 

What’s in it for you:

  • being part of the Burgh Island Hotel family – our culture is unique and supportive;
  • we will entrust, empower and train you to fulfil your potential;
  • you’ll benefit from training and development opportunities;
  • a competitive salary and benefits;
  • employee assistance programme;
  • and last but not least, you will get to work with a team of EXTRAORDINARY people

 

Burgh Island hotel is located on its own island accessible via Bigbury on Sea. It’s a vibrant and exciting working environment that also celebrates the history of Art Deco and supports our oceans and wildlife.

Our people are what bring guest experiences to life. Every person who works at Burgh Island Hotel is passionate about what they do, delivering exceptional service, superior knowledge and a drive to delight every single guest.

We offer training and career development. We just ask that you bring a ‘can-do’ attitude, a desire to exceed expectations, a bubbly and outgoing personality, and we will help you to unlock your potential and reach new heights in your career.

And if you’re thinking about relocating to the area to work alongside us, great! We can support this with offering accommodation a stone’s throw away from Burgh Island Hotel.

 

Health and Safety

As a member of staff you are responsible for the safety and welfare of any staff under your direct control, and you must therefore have knowledge of the Company’s Health & Safety Policy and relevant instructions to your area of work. Any matter which you consider requires attention in this respect is your responsibility to report following the correct procedures, or to the Health and Safety Manager. Copies of the current Health & Safety Policy and Safety Procedures are available in the Hotel.

 

Work remotely

  • No

 

Job Types: Full-time, Permanent

 

Schedule:

  • 10 hour shift
  • 12 hour shift
  • 8 hour shift
  • Day shift
  • Monday to Friday
  • Weekend availability

 

Ability to commute/relocate:

  • Bigbury on Sea TQ7 4BG: reliably commute or plan to relocate before starting work (required)

 

Experience:

  • waiting: 1 year (preferred)

 

Work Location: In person

Vacancy Details

  • Job Type: Food and Beverage Assistant
  • Job Hours: Full-time, Permanent
  • Salary: From £23,795 based on 40 hours

Benefits

  • Additional leave
  • Discounted or free food
  • Employee discount
  • On-site parking

Expected start date

  • Immediate
Accepted file types: pdf, doc, docx, rtf, Max. file size: 5 MB.
5MB file limit. These file types are supported: .pdf, .doc, .docx, .rtf

Cocktail Bar Supervisor

Full-time, Permanent From £28,554 See More

Burgh Island Hotel is a bucket list destination for many, but what is Island life really like? We’re totally unique, beautifully eccentric, we love creating memorable experiences, and we also remain a little bit of a mystery! Above all, we are here for our guests and we thrive on delivering the best service possible. If our description and your description match, a future at Burgh Island could be in the offing.

Many of our talented team live and work in this beautiful location and, whilst we all work really hard, we also know the very best ways to spend our free time. From paddle boarding to kayaking and from cosy nights in The Pilchard to reading up about our many famous historical guests, it’s definitely a lifestyle career at Burgh.

 

GUEST SATISFACTION

  • Encourage and further develop culture of providing a personalised service to each guest.
  • Ensure all guests needs are catered for, no matter the demographic. Ensure we have the specific services that every guest may need.

 

BAR SERVICE

  • Ensure that guest experience in the bar is smooth, seamless and appropriate
  • Ensure all guests are given a warm and friendly welcome.
  • Ensure all food/garnish is fresh and ready before the service.
  • Be able to build and maintain long term relationships with regular guests
  • Be able to recommend and upsell wine and beverages.
  • Be able to explain how various menu items are prepared, describing ingredients and allergens (if necessary)
  • To continually build products knowledge and bar skills
  • Check identification of customers to verify age requirements for purchase of alcohol.
  • Balance cash and credit cards reconciliations at the end of shift
  • Attempt to limit problems and liability related to customers’ excessive drinking by taking steps such as persuading customers to stop drinking, or ordering taxis or other transportation for intoxicated patrons.
  • Ensure bar is well-stocked with beer, wine, liquor, and related supplies such as ice, glassware, napkins, or straws.
  • Take beverage orders from serving staff or directly from patrons, and using EPOS systems enter these accurately onto till. Collect money for drinks served or transfer to rooms immediately.
  • Efficiently and accurately serve wine, and bottled or draft beer. Mix ingredients, such as liquor, soda, water, sugar, and bitters, to prepare cocktails and other drinks.
  • Maintain cleanliness of bars, work areas and tables throughout shift.
  • Plan, organize, and control the operations of a cocktail lounge or bar.
  • Order or requisition liquors and supplies.
  • Serve snacks or food items to customers seated at the bar.
  • Be an ambassador for the bar and the hotel. Recommend other services (restaurant, Rooms) to patrons
  • Provide guests with information about the hotel and about local areas, including giving directions

 

GENERAL RESPONSIBILITIES

  • To be constantly vigilant in respect of H+S issues and report risks
  • Maintaining high standards of quality control, hygiene and Health & Safety.
  • Organising cleaning rotas and records for bar and back of house areas.
  • Ensure all emergency procedures are viable and communicated.
  • To be constantly vigilant of security risks and immediately report any suspicious incidents
  • Checking stock levels and communicating to Restaurant Manager for ordering purposes
  • Helping in any area of the bar/restaurant when circumstances dictate.
  • Attend meetings as required.

 

Schedule:

  • 10 hour shift
  • 12 hour shift
  • 8 hour shift
  • Day shift
  • Monday to Friday
  • Overtime
  • Weekend availability

 

Supplemental pay types:

  • Bonus scheme
  • Performance bonus
  • Tips

Vacancy Details

  • Job Type: Full-time, Permanent
  • Job Hours: Full-time, Permanent
  • Salary: From £28,554

Benefits

  • Company events
  • Discounted or free food
  • Employee discount
  • On-site parking

Expected start date

  • Immediate
Accepted file types: pdf, doc, docx, rtf, Max. file size: 5 MB.
5MB file limit. These file types are supported: .pdf, .doc, .docx, .rtf

Sous Chef

Full Time, Permanent From £35,000 See More

A career at Burgh Island is completely unique and is not for the feint hearted. Island life brings with it a number of challenges in terms of location and working hours. The reward will be to establish a successful team and business that is striving for recognition. Our plans for the future are incredibly exciting and we believe that our Sous Chef will play a key part in developing the overall Burgh Island experience.

Why Choose this role?

We are offering a fantastic package for a career driven Sous Chef wanting to excel in their new job, the successful candidate can expect to earn competitive rates of pay along with the opportunity of career progression and job security. Furthermore, you will be working with some of the finest locally sourced ingredients to produce the spectacular fine dining menu with ambitions to be recognised. Moreover, there is the opportunity of living in for any chef looking to relocate to this beautiful part of the south Devon coast.

The Package:

  • £30,000 – £35,000 per annum
  • Share of tips
  • Mixture of straights and splits
  • Monthly pay
  • Meals on duty
  • Uniform provided
  • Government Pension scheme

Requirements for the role:

  • Wants to be part of a progressive and forward-thinking business.
  • A clear understanding of managing food costs
  • Deliver an exceptional dining experience for our guests across all areas of food service
  • Work with our senior team across our business so it can flourish
  • Work well in a team as well as independently.
  • Demonstrate commitment to continuous improvement running the day to day sections of the kitchen
  • Support and inspire your team to deliver our unique and genuine experiences
  • Ensuring the kitchen is a safe and clean environment
  • Someone with a background of preparing fresh ingredients.
  • Must have previous experience in a Rosette restaurant/hotel.
  • Previous experience in a fine dining setting.
  • Proven successful track record of working within professional kitchens.
  • You may need your own means of transport due to the location of the business.

 

Vacancy Details

  • Job Type: Sous Chef
  • Job Hours: Full Time, Permanent
  • Salary: £35,000 based on 48 hours

Benefits

  • Discounted or free food
  • Employee discount
  • On-site parking

Expected start date

  • TBC
Accepted file types: pdf, doc, docx, rtf, Max. file size: 5 MB.
5MB file limit. These file types are supported: .pdf, .doc, .docx, .rtf

Sous Chef Pastry

Full-time, Permanent From £35,000 See More

A unique opportunity has come live with Burgh Island looking for a Sous Chef Pastry to join its brigade. Quality and creativity are second to none to wow all of our customers particularly with the re-launch of the hotel and particularly the revision of all food offerings.

 

RESPONSIBILITIES

Prepare dishes to the highest standards of quality, safety and consistency

Ensure recipes are followed to ensure risk of cross contamination are kept to a minimum

Ensure brand standards are followed to ensure consistency of quality

Work as part of a team in preparation, cooking, garnishing, or presentation of food

Follow standards and regulations relating with cleanliness, hygiene and safety

Ensure chef is informed where food or other supplies need to be ordered

Check the quantity and quality of received products

Work with head chef to ensure departmental compliance with all relevant regulations (e.g. COSHH, HAACP, Fire & Food Hygiene)

Ensure head chef is notified of equipment malfunctions and breakdowns

 

GENERAL

To follow Hotels procedures should staff require to exit the building for any reason.

To ensure staff do not enter any unauthorised areas.

To feed back any matters of concern as soon as possible to the Hotel Manager

To comply with all relevant Health & Safety and Food Hygiene standards

Live in available, subject to availability

Fine dining experience essential

Rosette experience is preferred

 

Supplemental pay types:

  • Tips

Vacancy Details

  • Job Type: Full-time, Permanent
  • Job Hours: Full-time, Permanent
  • Salary: £35,000.00 based on 48 hours

Benefits

  • Discounted or free food

Expected start date

  • Immediate
Accepted file types: pdf, doc, docx, rtf, Max. file size: 5 MB.
5MB file limit. These file types are supported: .pdf, .doc, .docx, .rtf

Pilchard Inn Kitchen Porter

Full-time, Permanent £23,795 See More

This well-known Pub/Bar is looking for waiting staff for its Pub Bar and Café to deliver a great customer experience to all guests. Being located on Burgh Island, it is an incredible opportunity to be part of.

 

Job duties include:

  • To only use approved chemicals and substances correctly and safely following certain procedures and by using correct dilution ratios
  • To perform daily and deep cleaning duties as directed, only using chemicals for which you have received relevant COSHH training.
  • Check guests’ identification as appropriate to ensure that they meet the minimum age requirements for consumption of alcoholic beverages.
  • To ensure that the manager is informed of requirements for food stock, equipment, and chemicals as appropriate & with sufficient notice to ensure deliveries arrive before stock levels run out.
  • Check all menu items are available at the start of your shift and advise guests of unavailable items, when menus are presented.
  • To ensure the safety of Hotel and Pilchard Inn guests and other team members on & off your shift. This includes relevant use of warning signage appropriate cleaning materials and reporting any incidents to your line manager.
  • To prepare all areas of the business for lunch and dinner service ensuring quality and cleanliness standards are adhered to, following SOPs for service and table set up.
  • Ensure menus are printed and ready for service.
  • To understand and be able to advise guests on matters of allergens and intolerances, ensuring guest satisfaction.
  • Ensure the guests receive efficient, friendly service.
  • To clean and restock the coffee machine, restocking the condiments, drinks preparation area and service equipment.
  • Ensure opening & closing duties are performed as per the departmental SOPs.
  • Perform any cashing up duties ensuring that all cash activities, credit card/room charges and vouchers balance reporting any discrepancies.
  • To ensure all wastage is recorded according to the correct procedure.

 

Schedule

  • 10 hour shift
  • 12 hour shift
  • 8 hour shift
  • Day shift
  • Monday to Friday
  • Overtime
  • Weekend availability

 

Supplemental Pay Types

  • Tips

 

Work location:

  • In person

Vacancy Details

  • Job Type: Full-time, Permanent
  • Job Hours: Full-time, Permanent
  • Salary: £23,795.00 per year based on 40 hours

Benefits

  • Discounted or free food
  • On-site parking

Expected start date

  • Immediate
Accepted file types: pdf, doc, docx, rtf, Max. file size: 5 MB.
5MB file limit. These file types are supported: .pdf, .doc, .docx, .rtf

Live in Housekeeper

Full-time, Permanent From £23,795 See More

The Iconic Burgh Island Hotel is looking for a Housekeeper to join our team. Being situated on it’s own private island, it is an incredible opportunity to be part of.

 

Job duties include:

  • Cleaning public areas and/or a set number of guest rooms each day to laid out high hygiene standards
  • Working closely with reception to ensure the correct provision of guest amenities in each bedroom prior to the guests’ arrival
  • Carry out deep cleaning duties in the hotel and other staff housing facilities as required
  • Carrying out guest requests such as extra beds, pillows, bathroom supplies
  • Liaising with reception and maintenance to ensure any repairs are reported and fixed as soon as possible
  • Carry out turndown service as required
  • Ensuring rooms are maintained to the required standards of cleanliness and repair
  • Shared Accommodation Available

 

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday
• Overtime
• Weekend availability

 

Supplemental pay types:

• Bonus scheme
• Tips

Vacancy Details

  • Job Type: Housekeeper
  • Job Hours: Full-time, Permanent
  • Salary: £23,795 per year based on 40 hours per week

Benefits

Benefits:

• Company events

• Discounted or free food

• Employee discount

• Free parking

• On-site parking

Expected start date

  • Immediate
Accepted file types: pdf, doc, docx, rtf, Max. file size: 5 MB.
5MB file limit. These file types are supported: .pdf, .doc, .docx, .rtf

Cocktail Bartender/Mixologist

Full-time, Permanent From £23,920 See More

A unique opportunity has arisen for our famous Bar at Burgh Island to require a Bartender/Mixologist.

  • Ensure that guest experience in the bar is smooth, seamless and appropriate, ensure all guests are given a warm and friendly welcome.
  • Ensure all food/garnish is fresh and ready before the service and all beverages are prepared/made according to specification and delivered accordingly.
  • Be able to build and maintain long term relationships with regular guests
  • Be able to recommend and up-sell wine and beverages.
  • Deliver food & beverage service in the Bar area and support both restaurants in the food & drinks delivery if needed.
  • Be able to explain how various menu items are prepared, describing ingredients and allergens (if necessary)
  • To continually build products knowledge and bar skills
  • Check identification of customers to verify age requirements for purchase of alcohol.
  • Take food and beverage orders from serving staff or directly from patrons, and using EPOS systems enter these accurately onto till. Collect money for drinks served or transfer to rooms immediately.
  • Maintain cleanliness of bars, work areas and tables throughout shift.
  • Plan, organize, and control the operations of a cocktail lounge or bar.
  • Order or requisition liquors and supplies.
  • Serve snacks or food items to customers seated at the bar.
  • Be an ambassador for the bar and the hotel. Recommend other services (restaurant, rooms) to patrons
  • Provide guests with information about the hotel and about local areas, including giving directions.
  • To assist the Restaurant team with the running of service as and when required

 

Schedule:

  • 10 hour shift
  • 8 hour shift
  • Day shift
  • Monday to Friday
  • Overtime
  • Weekend availability

Vacancy Details

  • Job Type: Cocktail Bartender/Mixologist
  • Job Hours: Full-time, Permanent
  • Salary: From £23,920 based on 40 hours

Benefits

Discounted or free food

Expected start date

  • Immediate
Accepted file types: pdf, doc, docx, rtf, Max. file size: 5 MB.
5MB file limit. These file types are supported: .pdf, .doc, .docx, .rtf

Driver

Full-time, Permanent From £25,168 See More

An exciting opportunity has arisen to join the Drivers team at the iconic Burgh Island Hotel. We are now looking for passionate people that would like to join the fantastic team to deliver an excellent and memorable experience to all of our guests.

Our Drivers are an essential part of the team and the first people our guests meet when arriving for their stay at Burgh Island Hotel.

 

You will:

– Hold a full UK Driving licence

– Preferably have driving experience (although full training will be provided)

 

Your role will include but will not be limited to:

-Driving the Iconic Burgh Island Sea Tractor from Island to Mainland across the beach to pick up/drop off arriving and departing guests, as well as public day visitors to the island

– Driving the hotel Land Rover’s from Island to Mainland across the beach to pick up/drop off arriving and departing guests

– Collecting and Delivering Guest luggage to/from hotel rooms

– Collecting Laundry and stock deliveries from the mainland drop off area and bringing to the hotel

– Assist guests with any queries and help they may have or need

– Keeping all vehicles clean and tidy

– Maintaining a clean and clear hotel driveway and entrance at all times

Job Types: Full-time, Permanent

 

Schedule:

  • 8 hour shift
  • 40 hours per week

Vacancy Details

  • Job Type: Driver
  • Job Hours: Full-time, Permanent
  • Salary: £25,168.00 per year

Benefits

  • Company pension
  • Employee discount
  • On-site parking
  • Referral programme

Expected start date

  • Immediate
Accepted file types: pdf, doc, docx, rtf, Max. file size: 5 MB.
5MB file limit. These file types are supported: .pdf, .doc, .docx, .rtf
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