Outdoor dance floor outside the Burgh Island conservatory

Les Clef D’or Concierge

At Burgh Island, we pride ourselves on offering an experience that transcends the ordinary, offering our guests the remarkable opportunity to experience the grandeur and magic of a bygone era. Amongst our incredible commitment to our guests, it is our Les Clefs d’Or Concierge that sets us apart as a destination of true distinction.

What is a Les Clef D’or Concierge?

The Les Clefs d’Or represents the pinnacle of excellence in the concierge profession, with only the most elite concierges earning the honour of wearing the golden keys upon their lapels.

The importance of this accreditation

This prestigious society is more than an accolade; it embodies a dedication to impeccable service, a commitment to cross-departmental expertise, and an unwavering allegiance to our guests’ experiences.

What it means for guests

Our guests can be assured that their every need, no matter how extraordinary, will be met with precision, creativity, and an uncompromising standard of excellence, as such is expected of affiliation with Les Clefs d’Or.

A quote from Simon, our Head of Concierge

“The Les Clefs d’Or accreditation is a prestigious accolade that elevates our hotel, enabling us to connect with an extensive network of luxury properties worldwide and be recognised within a league of excellent hotels. This title promises that the Burgh Island experience is one of seamless service, elevated detail, and refined courtesy, as it has been for over a century and will continue to be for centuries thereafter.”