Careers & Jobs In Devon

Burgh Island Hotel is a bucket list destination for many, but what is Island life really like? We’re totally unique, beautifully eccentric, we love creating memorable experiences, and we also remain a little bit of a mystery! Above all, we are here for our guests and we thrive on delivering the best service possible. If our description and your description match, a future at Burgh Island could be in the offing.

Many of our talented team live and work in this beautiful location and, whilst we all work really hard, we also know the very best ways to spend our free time. From paddle boarding to kayaking and from cosy nights in The Pilchard to reading up about our many famous historical guests, it’s definitely a lifestyle career at Burgh.

Receptionist

Full-time, Permanent From £9.50ph See More

The Iconic Burgh Island Hotel is looking for a Receptionist to join its team. Being situated on it's own private island, it is an incredible opportunity to be part of. If you are passionate about great customer service, then this may be the right role for you.

Job duties include:

  • Managing the booking process ensuring all relevant details are taken and the customer journey is personalised
  • Make the customers' stay a memorable experience by providing excellent service, communication and administration
  • Answer the phone, take reservations and deal with any enquiries
  • Be detail oriented to ensure that all booking details and relevant reports are accurate and communicated to other departments.
  • Prepare daily reports as required
  • Manage guest payments, invoices, receipts and reconcile shift transactions
  • Manage comprehensive hand over to following shift.
  • Communicate closely with Housekeeping on room departures, stayovers and arrival rooms for cleaning and opening of sofa beds.
  • Report maintenance items to the maintenance log book.
  • Ensure guest satisfaction at all times.

Vacancy Details

  • Job Type: Receptionist
  • Job Hours: Full-time, Permanent
  • Salary: From £9.50 per hour

Benefits

  • Uniform
  • Employee discount
  • On-site parking

Expected start date

  • Immediate
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