Careers & Jobs In Devon

Burgh Island Hotel is a bucket list destination for many, but what is Island life really like? We’re totally unique, beautifully eccentric, we love creating memorable experiences, and we also remain a little bit of a mystery! Above all, we are here for our guests and we thrive on delivering the best service possible. If our description and your description match, a future at Burgh Island could be in the offing.

Many of our talented team live and work in this beautiful location and, whilst we all work really hard, we also know the very best ways to spend our free time. From paddle boarding to kayaking and from cosy nights in The Pilchard to reading up about our many famous historical guests, it’s definitely a lifestyle career at Burgh.

Food & Beverage Assistant

Full-time, Permanent £9.50ph-£10.50ph See More

An exciting opportunity has arisen to join the team at the iconic Burgh Island Hotel. With the re-opening of the hotel, we are now looking for passionate people that would like to join the fantastic team to deliver an excellent and memorable experience to all of our guests.

RESPONSIBILITIES – Breakfast & cleaning/Pilchard

  1. To only use Hotel approved suppliers for food and drink.
  2. To only use Hotel approved chemicals and substances correctly and safely following certain procedures and by using correct dilution ratios.
  3. To only use chemicals for which you have received relevant COSHH training
  4. To ensure that requirements for food stock, new equipment and chemicals are notified to the Departmental Manager/Director of Food & Beverage with sufficient notice to ensure deliveries arrive before stock levels run out.
  5. To ensure the safety of Hotel and Pilchard Inn users during opening hours. This includes relevant use of warning signage and appropriate cleaning materials.
  6. To prepare the restaurants and bars ensuring quality and standards are adhered to.
  7. To welcome guests, seat them and advise them of their choices for relevant time of the day.
  8. To be aware of guest allergies
  9. To advise guests with allergies of which dishes on the menu are and are not suitable for them
  10. Ensure the guests receive efficient, friendly service.
  11. To keep the stock refreshed throughout service.
  12. To clean and restock the coffee machine and the surrounding area.
  13. To clean and re-set the restaurants and bars.

 

RESPONSIBILITIES – Restaurant/Bars/Pilchard

 

  1. Take orders from guests for food or beverages, and using EPOS systems enter these accurately onto till prior to its service
  2. Check with customers to ensure that they are enjoying their meals and take action to correct any problems.
  3. Collect payments from customers.
  4. Check guests’ identification to ensure that they meet minimum age requirements for consumption of alcoholic beverages.
  5. Present menus to patrons and answer questions about menu items, making recommendations upon request. Inform customers of daily specials
  6. Be able to explain how various menu items are prepared, describing ingredients, allergens and cooking methods.
  7. To be aware of guest allergies
  8. To advise guests with allergies of which dishes on the menu are and are not suitable for them
  9. Describe and recommend wines to customers and promote any current promoting
  10. Bring wine selections to tables with appropriate glasses, and pour the wines for customers.
  11. Serve food or beverages to patrons, and prepare or serve specialty dishes at tables as required.
  12. Remove dishes and glasses from tables or counters, take them to kitchen for cleaning. Clean tables or counters after patrons have finished dining.
  13. Perform food preparation duties such as preparing buffets, preparing toast and brewing coffee.
  14. To prepare for the next shift or for large parties.
  15. Stock service areas with supplies such as coffee, food, tableware, and linens.
  16. Prepare tables for meals, including setting up items such as linens, silverware, and glassware.
  17. Assist host or host by answering phones to take reservations or room service orders, and by greeting, seating, and thanking guests.
  18. Perform cleaning duties, such as sweeping and mopping floors, vacuuming carpet, tidying up server station, taking out rubbish, or checking and cleaning bathroom.
  19. Fill salt, pepper, sugar, cream, condiments, etc.
  20. Provide guests with information about the hotel and about local areas, including giving directions.
  21. Ensure opening & closing duties are performed as per the departmental SOPs
  22. Perform any cashing up duties ensuring that all cash activities, credit card/room charges and vouchers balance and if not, that these are flagged up to your Departmental Manager.

 

Vacancy Details

  • Job Type: Food & Beverage Assistant
  • Job Hours: Full-time, Permanent
  • Salary: £9.50 - £10.50 per hour

Benefits

  • Uniform
  • Employee discount
  • On-site parking

Expected start date

  • Immediate
Accepted file types: pdf, doc, docx, rtf, Max. file size: 5 MB.
5MB file limit. These file types are supported: .pdf, .doc, .docx, .rtf